Cookie Policy
Last updated: December 2025
Introduction
This Cookie Policy explains how Carapis Tax uses cookies and similar technologies when you visit our website and use our AI-powered customs duty calculator.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.
How We Use Cookies
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Session cookies: Help maintain your session while using our calculator
- Security cookies: Protect against fraud and ensure secure access
- Functionality cookies: Remember your preferences and settings
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Usage analytics: Track which pages are most popular
- Performance monitoring: Monitor website speed and reliability
- User behavior: Understand how users navigate our site
Preference Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
- Language preferences: Remember your preferred language
- Calculator settings: Save your default calculation parameters
- Display preferences: Remember your UI preferences
Types of Cookies We Use
First-Party Cookies
These are cookies that we set directly on our website:
- Authentication cookies: Keep you logged in
- Session cookies: Maintain your calculator session
- Preference cookies: Remember your settings
Third-Party Cookies
These are cookies set by our trusted partners:
- Analytics providers: Help us understand website usage
- Payment processors: Enable secure payments (if applicable)
- Support tools: Enable customer support features
Cookie Management
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Cookie Consent
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
Opting Out
You can opt out of certain cookies:
- Analytics: Contact us to disable analytics tracking
- Marketing: Use the unsubscribe link in our emails
- Third-party: Use the opt-out tools provided by third parties
Specific Cookies We Use
Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session | Session |
| csrf_token | Security protection | Session |
| language | Your language preference | 1 year |
Analytics Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics tracking | 2 years |
| _gid | Google Analytics session | 24 hours |
| _gat | Google Analytics throttle | 1 minute |
Preference Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| calculator_settings | Your calculator preferences | 1 year |
| theme | Your display theme | 1 year |
| country_default | Your default country | 1 year |
Third-Party Services
Analytics
We use Google Analytics to understand how users interact with our website. Google Analytics cookies help us:
- Track page views and user behavior
- Understand which features are most popular
- Improve our website performance
Support Tools
We may use support tools that set cookies to:
- Provide live chat functionality
- Track support requests
- Improve customer service
Payment Processing
If you make payments on our website, payment processors may set cookies to:
- Process payments securely
- Prevent fraud
- Maintain payment sessions
Data Protection
Cookie Data
The information we collect through cookies includes:
- Your IP address (anonymized)
- Pages you visit on our website
- Time spent on our website
- Your browser and device information
Data Usage
We use cookie data to:
- Improve our website and services
- Provide personalized experiences
- Analyze usage patterns
- Ensure security and prevent fraud
Data Sharing
We do not sell cookie data to third parties. We may share data with:
- Service providers who help us operate our website
- Analytics providers (in anonymized form)
- Legal authorities when required by law
Your Rights
Access and Control
You have the right to:
- Access information about cookies we use
- Control which cookies are set on your device
- Delete cookies from your browser
- Opt out of certain types of cookies
Data Portability
You can export your cookie preferences and settings.
Right to Deletion
You can request deletion of cookie data associated with your account.
Updates to This Policy
Changes
We may update this Cookie Policy from time to time. Changes will be:
- Posted on this page
- Communicated via email (for significant changes)
- Noted with a new "Last updated" date
Continued Use
Your continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
Questions
If you have questions about our use of cookies, please contact us:
- Email: privacy@carapis.com
- Address: [Company Address]
- Phone: [Phone Number]
Technical Support
For help with cookie settings or website functionality:
- Email: support@carapis.com
- Live Chat: Available on our website
Compliance
GDPR Compliance
For EU users, we comply with GDPR requirements:
- Clear consent mechanisms
- Right to withdraw consent
- Data minimization principles
- Secure data handling
CCPA Compliance
For California users, we comply with CCPA requirements:
- Right to know about data collection
- Right to delete personal information
- Right to opt out of data sales
- Non-discrimination for exercising rights
This Cookie Policy is effective as of the date listed above and applies to all users of Carapis Tax services.